Electric Plant & 24/7 Hotline
After hours and weekends
Electric Distribution Office
Monday-Friday, 7:00 a.m.-3:30 p.m.
Please note, occasionally your call may go to a voicemail system. This simply means all our operators are busy. Be sure to leave your name, number and description of the problem. We have employees working 24/7 who check our voicemail system frequently and will address the issue. Thank you.
For large outages, updates are provided on the City's Facebook page, @CityofPainesville
To report a street light outage, go to our Report a Concern portal