Consumer complaints and fraud reporting

The City of Painesville reminds residents that state and federal resources are available to consumers who believe they have experienced fraud, a scam, deceptive business practices or other consumer-related issues.

Residents with concerns are encouraged to report them directly to the appropriate consumer protection agency. Filing a complaint not only provides an opportunity to document your individual concern, but can also help state and federal agencies identify patterns of potentially improper business practices.

Ohio Attorney General – Consumer Protection Section

The Ohio Attorney General’s Office accepts complaints involving consumer transactions and disputes with businesses. Complaints may be filed online or by calling (800) 282-0515.

Click here to file a consumer complaint with the Ohio Attorney General.

Federal Trade Commission

The Federal Trade Commission accepts reports involving fraud, scams and bad business practices. The FTC uses consumer reports to identify trends and assist law enforcement efforts.

Click here to report fraud, scams or bad business practices to the FTC.

Residents who believe they have encountered a questionable consumer or business practice are encouraged to make their concerns known directly to these agencies.