Fiscal Clerk I - Utilities

Date Posted:

Tuesday, May 14, 2024






Wednesday, May 29, 2024

Position Objectives:

Perform clerical fiscal work of some variety and complexity, involving the use of a networked personal computer and related equipment.  Work involves responsibility for performing clerical work in the preparation and maintenance of bookkeeping and accounting records requiring the application of basic bookkeeping principles and practices to the maintenance of fiscal records and in the verification of reports. 

Work involves operating a personal computer and related data processing equipment in generating timely and accurate customer utility bills and reports. An employee of this class is usually assigned to a particular phase of the accounting function such as utility billing and accounting, income tax accounting, purchasing, or accounts payable, and may have considerable public contact.  However, other duties of a general office nature are also performed and usually require operation of standard office machines, including an adding machine.  Work is reviewed for the maintenance of high standards of accuracy and production and on basis of internal controls.

Duties and Responsibilities:

DUTIES (The duties listed below are illustrative of the work performed by this classification.  All duties are essential functions of the job unless otherwise noted with an asterisk.)

  • Receives applications for utility services or changes in services; receive utility payments;
  • Explains billing practices to customers and applicants;
  • Receives customer inquiries and complaints;
  • Prepares service orders for verification of meter readings, resolving high consumption complaints, changes in service, and turnoffs and turn-ons;
  • Prepares delinquent accounts for follow-up; arranges for payment of delinquent accounts with customers; prepares collection reports and reports of delinquent accounts, new accounts and deposits.
  • Operates a personal computer to transcribe data from source material into the computer; runs reports of consumption transactions, customer account delinquencies, unpaid encumbrances, receipts, and the like;
  • Applies programmed corrective steps or standard techniques where stoppage can be corrected; maintain files, sorts and searches for needed data;
  • Manually checks the accuracy of various files and reports;
  • Trains new employees in procedures and operation equipment;
  • Serves as relief switchboard operator.

Minimum Requirements:

KNOWLEDGE, SKILLS AND ABILITIES (Required for satisfactory performance.  Those which may be acquired after hire are noted with an asterisk.)

Knowledge of

  •          Basic bookkeeping principles and procedures.
  •          Modern office management practices, procedures and equipment.

Skill and Ability to:

  •          Maintain routine financial records.
  •          Prepare clerical and routine financial reports.
  •          Perform arithmetic calculations quickly and accurately.
  •          Deal tactfully and effectively with the customers and the general public.
  •          Establish and maintain effective working relationships with supervisors and other employees.
  •          Operation of a personal computer, adding machine, and standard office machines. 
  •          Follow instructions and procedures to transfer data into computer.

Desirable Training and Experience:

MINIMUM EDUCATION AND EXPERIENCE (Required to qualify for position)

Education:          High school diploma; supplemented by courses in bookkeeping and modern office practices.

Experience:         Some experience in accounting clerical work.

A different combination of education and experience may be acceptable if deemed equivalent.




  • Medical, Dental and Prescription Insurance (full-time employees only)
  • Employee Wellness Program
  • Direct Deposit Program
  • Employee Assistance Program (full-time employees only)
  • Worker's Compensation Insurance
  • $25,000 Term Life Insurance (full-time employees only)
  • Family Medical Leave, Bereavement/Funeral Leave, Jury Duty Compensation, Military Leave
  • Holidays, Sick Time, Vacation Time Section 457 (b) Deferred Compensation Plans)
  • Pension Plan - Ohio Public Employees Retirement (OPERS)
Attach your application and resume/cover letter (if applicable) and send via one of the following:
  • Email - [email protected]
  • Fax - 440-639-4831 
  • Mail - City of Painesville, HR Department, P.O. Box 601, 7 Richmond Street, Painesville, Ohio 44077
  • In Person - Drop off at City Hall Security Desk, 7 Richmond Street, Painesville, Ohio (Open Monday-Friday, 8:00 a.m.-4:30 p.m.)