Painesville Utilities Billing Office is currently implementing a new utility billing system this July-August that will help us serve you better. We will continue to enhance the system, extending more accessible services to you, over the coming months. We understand that this may cause some temporary delays or inconvenience and we ask for your patience during this transition period.

Because of this transition, you may see "coming soon" in a few areas on the website. We are confident that the new system will improve our services and make it easier for you to do business with us! We appreciate your understanding and support during this time. Thank you!

Other Services

Below is a list of outside utilities/infrastructure that is 'good-to-know' for new residents:


The Ohio Consumers’ Counsel, the residential utility advocate, can help answer utility questions and help solve problems involving investor-owned electric, natural gas, telephone and water companies. OCC has a toll-free consumer hotline at 887-PICK OCC or visit their Web Site at